Returns & Exchanges:

  • • Due to hygiene reasons, fragrances and skincare products cannot be returned or
    exchanged     for change of mind.
    • If your product is damaged or incorrect, contact us within 7 days with your name, order number, and a photo of the item. We will arrange a replacement at no extra cost.
    • Return address:
    Oasis Parque, Rua dos Palmeiros, Apartamento 111, 8500-286 Portimão, Portugal.

Need assistance
For any questions regarding your order, delivery, or replacements, please contact our customer care team at: fragrancesbykas@gmail.com We are committed to providing you with an exceptional luxury experience from purchase to delivery.